Croner Simply Personnel HR software is developed and designed using the Microsoft.NET technology.
It can be used on any PC that has:
(32 & 64 Bit )
Adobe Flash player is also required
Croner Simply Personnel HR software will work with:
Microsoft Access Database
SQL Server Standard / Enterprise 2005
SQL Server Express 2005 (4Gb database size limit)
SQL Server Standard / Enterprise 2008
SQL Server Express 2008 R1 (4Gb database size limit)
SQL Server Express 2008 R2 (10Gb database size limit)
Croner Simply Personnel’s server components work with:
Windows Sever 2003
Windows Server 2008
Windows Server 2012
It can also work with:
Here’s the detailed information the technical team may need. We’ve made it easy and asked all the questions for you – and answered them too!
Database service – 1MB of memory is required by each core user using the HR system as a rule of thumb. There is no consideration taken for web users, as connection pooling maximizes available resources on the server.
Applications service – The application resides on the client. If you use Thin-Client architecture then 2MB per process is usually recommended.
Client Service – There are no specific requirements other than the mentioned above memory requirements.
For each proposed server’s class, the specifications are in terms of:
CPU (s) – Minimum of Pentium 4 processors.
Hard Disc (RAID levels, SAN etc) – We can fit in with your IT policy. Each employee is also required 0.05MB of disk space also as a rule of thumb.
Memory – 2GB.
If you are intending to embed documents directly into the database rather than linking, please click this link:Embedding Documents
Version and patch level – Croner Simply Personnel 2012 release 1 v12.4 (SQL).
How long has this version been used? -This release was made in June 2012.
What is envisaged to be the impact of this with respect to hardware and system performance? -None.
How many ‘fix’ packs have been released? -On average service packs will be released about every two months or as legislation required.
How often are major & minor versions released? -2 Major versions are released a year.
What is the policy on fixing ‘bugs’ in the current released version -Errors reported to the helpdesk are normally fixed and provided as an update.
How many ‘back’ versions of your product do you support and for how long is each release supported? -All back versions are supported as long as the customer is on support.
The main Croner Simply Personnel Application is designed to run on a LAN (Local area network) rather than a WAN (Wide area network). If you need to run the main application on a WAN we would recommend using Terminal Servers/Citrix or similar.
What make of database is Used? – Jet (Access) or SQL Server (All Microsoft supported editions and versions).
What is the recommended client access model? – Jet (Access) or SQL Server (All editions).
What PC hardware is required in order to run the Client service?
1 GHz 32-bit (x86) or 64-bit (x64) processor
1 GB of system memory
40 GB hard drive with at least 15 GB of available space
The means of backing up recommended:
Databases – Either a SQL job or SQL backup agent to dump out the database file onto disk so that it can be backed up using the backup software.
System Files -Not necessary.
What frequency is recommended? – Every day of business.
What system administration tasks are regularly recommended? – We recommend that Regular database maintenance takes place for example re-indexing.
How long does it take to install? – Just 5 to 10 minutes per PC is all that is required for installation.
Can these be done on-line? – Yes, with a valid support contract our support engineers use LogMeIn Rescue. We can also accommodate to your own remote connection policies.
How do you implement system security? You can speak directly to a member of support on 0844 693 1247 opt 2 for full security information.
What are the licensing implications of:
Production systems and separate development – None.
Licensing cost such as SQL server database are dependant on your organisations licence and infrastructure. SQL Server is not provided by us and has to be available. There are no other 3rd party tools used.
Terminal Server / Citrix licences (or similar) will be required if you are running the main software over a WAN.
Database Size Calculator
Use this handy database size calculator to determine the size of your Croner Simply Personnel database after 3 years.
Croner Simply Personnel has both security and data access control features built-in in order to limit or even prevents access to certain sensitive information.
Croner Simply Personnel HR software gives the foundation for security in every application. The applications were designed from the beginning to be robust, open, extremely flexible and highly scalable.
Croner Simply Personnel Security Architecture addresses:
Croner Simply Personnel HR Software
Administration options allow efficient user management
Authentication for single sign-on
Croner Simply Personnel HR software’s Secure Architecture makes certain that only available data is viewable. This means that if you create a report or query that lets you have access to privileged information, when it is viewed on-line by team managers or even unprivileged employees, the sensitive data is hidden.
Croner Simply Personnel realise the world of HR is continuously changing and you are tasked with new HR issues. We aim to update our HR Software as often as possible to reflect these changes.
As a customer using annual support you will receive the upgrades at no cost to you.
When logging a call with our helpdesk we will classify your call into one of the 4 categories shown in table below. Our experienced support staff deal with many queries and will be able to classify your call quickly so that it may be dealt with most efficiently. A unique call number will be issued to you so that you may check the status of your call at any time.
Priority Target Response Time
1 Full System Down – The entire system is unavailable or un-useable. All users are affected. 1 Working Day
2 Major Error – System is unavailable to one or more users, or a major area of functionality is functioning incorrectly. 2 Working Days
3 Minor Error – A bug has appeared which is causing minor annoyance or the client requires clarification or guidance with using the system. 4 Working Days
4 Client Query – The client reports a feature they would either like to see in the product or reports an area of the system which is behaving as expected but require clarification N/A
The Overall Support Experience
When the help lines are busy, a message will be logged for a call back by the Helpdesk, under normal circumstances the Helpdesk will acknowledge within an hour any message logged for a call back.
Once a call is logged, the customer will always have a qualified Helpdesk technician investigating their problem and we will keep the client informed of progress on a regular basis.
All Helpdesk calls will be handled by telephone or email. Please note – site visits are not included as part of the Helpdesk service.
The Helpdesk at Croner Simply Personnel has the ability to remotely support you using a secure and safe remote desktop assistance tool.
At Croner Simply Personnel you can log a support call using our online service 24/7 or call through during business hours of 9am to 5pm.